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Effective Communication
INTERNET INSIDERS SECRETS
THE ART OF WIN:WIN NEGOTIATING
By Gary Lockwood
©1999 All Rights Reserved
Other people always play an important role in our lives and in our businesses. We cannot fully succeed unless we manage our relationships in a way that helps us move toward our goals.
THE IMPORTANCE OF BUILDING ONE-TO-ONE RELATIONSHIP WITH CUSTOMERS.
By Daryl Clark
©2000 All Rights Reserved
The Internet is a fantastic way to have an international business with minimal investment. The more convenient the interaction is, the stronger your relationship with the customer will become.
EIGHT SOURCES OF POWER IN A SALES NEGOTIATION
By Kevin Davis.
©2000 All Rights Reserved
Negotiating power plays a major role in every type of negotiation, whether it's a labor negotiation, political negotiation, or a buy-sell negotiation.
HOW TO BUILD INSTANT RAPPORT WITH YOUR POTENTIAL CUSTOMERS!
By Mike Jones
©2000 All Rights Reserved
Effective communication is a highly valuable skill. It enriches our personal and social lives. In business it's a matter of life and death. This article will show us how we can gain almost instant rapport with whoever we meet whether in person or through writing.
FIVE STEPS TO LASTING BUSINESS SUCCESS
By Wanda Loskot
©2000 All Rights Reserved
Everyone asks these days what does it take to succeed in business and many great articles have already been written on this subject. I can't resist adding my own simple formula for success. It works like a charm, guaranteed
TIPS FOR GETTING GOOD CUSTOMER SERVICE
By June Campbell
©2000 All Rights Reserved
Many of the merchants that operate online businesses are legitimate and are interested in turning you into a satisfied customer. However, in your role of consumer you have to give them a fighting chance.
HOW AND WHY TO BE UNIQUE?
By Wanda Loskot
©2000 All Rights Reserved
Just in case you missed it, USP stands for a Unique Selling Proposition. Some people call it a Positioning Statement, some call it a Unique and Irresistible Advantage, or a Unique Buying Proposition.
THE PEOPLE FACTOR ON THE INTERNET
By Wanda Loskot
©2000 All Rights Reserved
Please remember that people on the net have zero tolerance for being bored. And as brutal as it sounds, they have no interest in your product or service - they only want to read about themselves and how your product or service can solve their problems.
EFFECTIVE COMMUNICATION -- YOUR KEY TO SUCCESS
By Mary Sweeny
©1999 All Rights Reserved
Time and time again, communication has proven to be the key factor in determining whether a customer is retained.
LISTEN FOR THE SALE
Dr. Kevin Nunley
©1999 All Rights Reserved
Listen carefully to what the prospect tells you. Ask questions for more details. Structure your sales pitch to directly address those concerns. When you overcome the prospect's deepest concerns, you've made the sale.
SALES TRAINING AND COACHING FOR PEOPLE WHO DON'T LIKE SELLING
Hilton Johnson
©1999 All Rights Reserved
Get your prospects to talk 80% of the time you're with them, and you talk 20% of the time. And the 20% of the time you're talking, ask them questions...so they'll talk 80% of the time.
HOW TO HELP YOURSELF (AND OTHERS) TO A FORTUNE!
By Lesley Anne Lowe
©1997 All Rights Reserved
Almost everyone wants to be genuinely helped to buy the right product or service at the best possible price. Practically no-one wants to be sold anything.
"LOCATION, LOCATION, LOCATION"
By Tony Callahan
©1999 All Rights Reserved
The first thing you should consider when buying real estate: Location, Location, Location. You want to focus all of your efforts on your intended audience.
HOW TO ASK INTELLIGENT QUESTIONS WITH IMPACT
By Gary Lockwood
©1998 All Rights Reserved
How would you like a magic way to influence people to do whatever you want them to do? This technique uses win-win psychology.
ENCOURAGE CUSTOMER COMMENTS
By Kevin Nunley
©1998 All Rights Reserved
One key building block of good marketing is promoting customer feedback. It's an old rule of communication that you aren't really communicating until the conversation is a two way street.
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